The Online Shop is owned and operated by Amer Sports Australia Pty Ltd (“Salomon”, “we”, “us”). Amer Sports Australia Pty Ltd is the seller of the Products.
Last updated: 1 May 2025
Amer Sports Australia Pty Ltd
ABN: 65 063 414 568
In connection with your purchases in the Online Shop, we communicate electronically (e.g., by email or through messages posted to your account). You agree that all agreements, notices, disclosures and other communications provided electronically satisfy any legal requirement that such communications be in writing.
TERMS AND CONDITIONS OF SALE (“SALES TERMS”)
Promotions and Outlet: Any discounted products from the Outlet collection or otherwise stated*, will not be eligible for change of mind returns or exchanges, including incorrect sizing ordered.
*On collection page, product Pages & Terms & Conditions at Checkout.
These Sales Terms apply to purchases made via the Salomon Online Shop at salomon.com.au (the “Online Shop”) and to orders and transactions for products available in the Online Shop (“Products”).
Please note that these Sales Terms give you specific rights, and you may have other rights which vary by jurisdiction.
WELCOME DISCOUNT
Single-use code applies to full priced products, excludes Winter Sports Equipment, S/LAB, Advanced and Intersection products. Code cannot be used in conjunction with any other offer, valid for 30 days from send date.
INTERSECTION PRODUCTS
For selected collaboration products, a limit of one (1) unit per customer applies unless otherwise stated. Orders containing multiple units of the same product in the same size may be cancelled at our discretion.
CLICK AND COLLECT
1) Order Confirmation and Collection
- You will receive an order confirmation via email once your order has been placed.
- Please wait until you receive an email confirming that your order is ready for collection before heading into the store.
2) Collection Authorisation
- To collect your order, please present your email confirmation and a photo ID matching the customer details.
3) Collection Timeframe
- You have 14 business days to collect your order.
- If you need to extend your pick up time, please contact the store.
- If we are unable to reach you or if you don't collect the order within the specified timeframe, we'll have the right to cancel your order and proceed with a refund.
- In-store pickup is available only if all the items in your order are available at a single store.
- Store availability is listed on the product page of each product.
Please note that these terms and conditions are subject to change and may be updated by Salomon without prior notice. It is recommended to review the latest version of the terms and conditions before placing your order.
RAFFLE ENTRY
Any Intersection Exclusive products are not eligible for return or exchanges. By entering into the EQL Raffle you agree to the terms & conditions. Change-of-mind examples include: sizing, colour, or style preference.
GIFT WITH PURCHASE
One free gift is eligible per order containing full-priced footwear from the Hiking, Trail, or Run categories, while stocks last. If a purchased item is returned, the free gift must also be returnedunused and in original packagingto remain eligible for a refund.
ABOUT THESE SALES TERMS
These Sales Terms only apply to purchases made in this Online Shop. Other Salomon websites may have different terms. From time to time we may change these Sales Terms; changes apply to orders placed on or after the effective date stated.
Information contained in advertising, brochures or other materials, or provided on other websites, is for information only and is not an offer by Salomon to supply any Products.
BY PLACING AN ORDER FOR PRODUCTS YOU AGREE TO BE BOUND BY THESE SALES TERMS.
Additional terms and conditions may apply to Employee or other purchase programs.
PLACING AN ORDER
To buy Products, you must:
- Provide your name, address, phone number, email address, payment details and other required information.
- Be at least 16 years of age.
- Provide a delivery address in Australia (we can deliver to certain addresses including P.O. Boxes and Military APO/FPO addresses where a physical address is included).
- Be the owner or authorised holder of a valid payment method.
You may place an order by adding items to your cart and completing checkout.
When you create a Salomon account, you will set a username and password. You are responsible for all purchases made using your credentials; keep them secure.
ORDER PROCESSING AND CONTRACT FORMATION
Your order is an offer to buy the Products listed in your order under these Sales Terms. All orders must be accepted by Salomon; we may refuse abnormal orders or orders we suspect are not placed in good faith.
After we receive your order, we will email an order confirmation with your order number and item details. Acceptance and formation of the contract occurs when you receive the Salomon order confirmation email Order cancellations are not guaranteed. If your order has already dispatched, you will need to return the Product(s) at your cost in accordance with our returns process.
PRICES, SHIPPING & TAXES
The price charged for a Product is the price in effect when the order is placed and is shown on your receipt and confirmation emails. Prices may change without notice and apply only to orders placed after the change.
Salomon collects sales tax where required by law; applicable charges are included in the total price shown at checkout and in your order confirmation. Shipping and handling are additional and itemised at checkout and in your order confirmation.
PRODUCT AVAILABILITY & DELIVERY
Product availability is not guaranteed. We may change, discontinue or stop making any Product without liability or prior notice. We will provide an expected delivery timeframe and will not exceed 30 days unless you agree to a later date. If delivery is unreasonably deferred or refused after an attempted delivery, or if an incorrect address causes an unsuccessful delivery, the package may be returned to us. If items are returned to us undelivered, we may treat this as your exercise of the right to cancel and refund in accordance with our returns policy, less any reasonable additional costs incurred.
Delivery options are shown at checkout and may change. Express delivery timeframes are not guaranteed; if an express service is not met, reimbursement of the express surcharge will be provided.
Salomon is not responsible for delay or failure to perform due to circumstances beyond our reasonable control (including acts of war or terror, strikes, states of emergency, transport failures, utility outages, earthquakes, or other natural disasters).
COMPATIBILITY & PRODUCT INFORMATION
Please ensure Products are compatible for their intended use. Use Online Shop information as your reference for compatibility. If there is a discrepancy with other sources, the Online Shop listing at the time of purchase takes precedence. Please inspect your delivery within fourteen (14) days of receipt to confirm condition and completeness.
PAYMENT
Payment can be made by accepted credit/debit cards, PayPal, or Zip Pay (as listed at checkout). Your card may be declined if the cardholder name or billing address does not match bank records. Your payment is charged on shipment. Keep your order confirmation as proof of purchase.
TITLE TO PRODUCTS
Title to Products remains with Salomon until full payment is received.
RETURN & REFUND
If you purchased Products for private use as a consumer and wish to cancel and return, return the Product within 30 calendar days of the original purchase date and follow the instructions in the Returns & Refunds section of our Customer Support Centre.
Once we receive and validate your return, we will confirm by email and process your refund. If Products received are incorrect, incomplete or damaged in transit, please contact Customer Service promptly.
EXCLUDED ITEMS
Outlet:Any discounted Products from the Outlet collection are not eligible for change-of-mind returns.
Change-of-mind examples include: sizing, colour, or style preference.
Intersections:Unless stated otherwise on the website, Intersections/collaboration exclusive products are not eligible for change-of-mind returns.
Change-of-mind examples include: sizing, colour, or style preference.
HOW TO RETURN ITEMS
- Return items in the original packaging with tags attached.
- All gifts with purchase must be returned with the purchased item.
- Include all accessories, manuals and any free gifts from the same package.
- For bundles, all items in the bundle must be returned.
- Treat items with care and return them in delivered condition.
- Use the original delivery carton if possible, include the completed return form inside, and place the provided return label on the outside.
- Replacements or refunds are processed after all items are received and inspected.
If you return items (1) not entitled to return, (2) not in original condition, (3) missing packaging, (4) missing items, (5) not following return instructions, or (6) otherwise failing to take reasonable care, we may reject the return or deduct reasonable repair or similar direct costs from any refund, as permitted by law.
If your return is accepted, we will refund the price actually paid (less any non-refunded shipping costs as described above) to your original payment method within 5–7 business days of receiving the return.
Salomon only processes returns and refunds for items purchased from this Online Shop.
WARRANTY
Salomon Products are guaranteed against manufacturing or material defects for the applicable warranty period set out in our Customer Support Centre.
PERSONAL DATA
Your personal data is handled in accordance with the Salomon Privacy Policyand any additional provisions in these Sales Terms. Purchasing goods in the Online Shop requires acceptance of the Privacy Policy.
OUR LIABILITY
These Sales Terms set out the full extent of our obligations and liabilities with respect to the Products. To the extent permitted by law, no other warranties, conditions or terms are binding on us beyond those stated in these Sales Terms. In particular, we are not responsible for ensuring Products are suitable for your purposes.
We are not liable (whether in contract, tort or otherwise) for economic losses (including loss of income, profits, contracts, business or anticipated savings), loss of data, loss of goodwill or reputation, or any special, indirect, consequential or punitive loss or damage. Some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages; in such jurisdictions, the above limitation may not apply to you.
GENERAL
If any provision of these Sales Terms is held invalid, illegal or unenforceable, that provision will be enforced to the maximum extent permitted by law and the remaining provisions will remain in full force and effect.
CONTACT DETAILS
Salomon Customer Service can assist with any questions. Contact us here.
GOVERNING LAW
These Sales Terms are governed by, and construed in accordance with, the laws of Australia.
SALOMON BONDI TO MANLY ULTRA 2026 GIVEAWAY T&C'S
1. The Promotion
Sign up to Salomon's S/PLUS program for your chance to win entry to the 2026 Bondi to Manly Ultra (event of choice) plus a $1,000 Salomon wardrobe. This is a game of chance.
2. The Promoter
Amer Sports Australia Pty Ltd, ABN: 65 063 414 568
9 Chifley Drive, Moorabbin Airport, Victoria 3194, Australia
3. Eligibility
Open to Australian residents aged 18 years or over at the time of entry. Employees of the Promoter, its related entities, agencies associated with this promotion, and their immediate families are ineligible to enter.
4. Promotional Period
Entries open 10:00am AEST, 12 August 2026 and close 10:00am AEST, 30 August 2026. Entries received outside this period are invalid.
5. How to Enter
To enter, sign up to the Salomon S/PLUS program via the entry form at salomon.com.au during the Promotional Period. One entry per person. Entrants must provide accurate and complete details; incomplete or fraudulent entries will be disqualified.
6. The Prize
There are three (3) prizes, one awarded per event category:
1 x Solo entry to the 2026 Bondi to Manly Ultra + $1,000 Salomon wardrobe
1 x Two-Person Relay entry to the 2026 Bondi to Manly Ultra + $1,000 Salomon wardrobe
1 x Four-Person Relay Team entry to the 2026 Bondi to Manly Ultra + $1,000 Salomon wardrobe
Total prize pool value: AUD $4,609
Flights, transport, accommodation, travel insurance, meals and all other costs not expressly stated are the responsibility of the winner. The $1,000 wardrobe comprises Salomon product to that retail value, selected in accordance with any process the Promoter specifies.
7. Winner Selection
Winners will be drawn at random from all eligible entries. [30 August, 11am AEST, 9 Chifley Dr, Moorabbin, VIC, Australia. The draw will determine one winner per event category.
8. Notification
Winners will be notified via the email address supplied at entry within 3 business days of the draw, and announced on Salomon Australia's social media channels (@salomonausnz) within 5 business days of the draw. Winners must confirm acceptance and provide any details required to claim their prize within 5 business days of being notified. If a winner does not respond within this period, provides invalid contact details, or is found ineligible, the Promoter reserves the right to forfeit that entry and conduct a redraw. Any redraw will take place within 5 business days of the forfeit, and the redrawn winner notified on the same terms.
9. Prize Conditions
Prizes are not transferable, exchangeable or redeemable for cash. Winners must comply with all event entry requirements, terms and conditions set by the Bondi to Manly Ultra event organisers, including any minimum age, fitness or waiver requirements. Relay/team prizes: the winner is responsible for nominating their team members, who must each meet event eligibility criteria. The Promoter is not the event organiser and is not responsible for the event's conduct, cancellation or rescheduling.
10. General
If a prize is unavailable, the Promoter may substitute a prize of equal or greater value. The Promoter is not liable for any loss, damage or injury arising from participation in the promotion or use of the prize, except for any liability that cannot be excluded by law. The Promoter reserves the right to verify the validity of entries and to disqualify any entrant who tampers with the entry process or breaches these terms.
11. Privacy
Entrants' personal information is collected and handled in accordance with Salomon's Privacy Policy https://salomon.com.au/pages/privacy-policy and used to conduct the promotion and administer the S/PLUS program.
MOBILE TERMS OF SERVICE
The Salomon mobile message service (the "Service") is operated by Salomon (“Salomon”, “we”, or “us”) a division of Amer Sports Australia Pty Ltd. Your use of the Service constitutes your agreement to these terms and conditions (“Mobile Terms”). We may modify or cancel the Service or any of its features without notice. To the extent permitted by applicable law, we may also modify these Mobile Terms at any time and your continued use of the Service following the effective date of any such changes shall constitute your acceptance of such changes.
By consenting to Salomon’s SMS/text messaging service, you agree to receive recurring SMS/text messages from and on behalf of Salomon through your wireless provider to the mobile number you provided, even if your mobile number is registered on any state or federal Do Not Call list. Text messages may be sent using an automatic telephone dialling system or other technology. Service-related messages may include updates, alerts, and information (e.g., order updates, account alerts, etc.). Promotional messages may include promotions, specials, and other marketing offers (e.g., cart reminders).
You understand that you do not have to sign up for this program in order to make any purchases, and your consent is not a condition of any purchase with Salomon. Your participation in this program is completely voluntary.
We do not charge for the Service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message frequency varies. Message and data rates may apply. Check your mobile plan and contact your wireless provider for details. You are solely responsible for all charges related to SMS/text messages, including charges from your wireless provider.
You may opt-out of the Service at any time. Text the single keyword command STOP to Salomon or click the unsubscribe link (where available) in any text message to cancel. You'll receive a one-time opt-out confirmation text message. No further messages will be sent to your mobile device, unless initiated by you. If you have subscribed to other Salomon mobile message programs and wish to cancel, except where applicable law requires otherwise, you will need to opt out separately from those programs by following the instructions provided in their respective mobile terms.
For Service support or assistance, text HELP to Salomon or contact us via email salomon.au@salomon.com.
We may change any short code or telephone number we use to operate the Service at any time and will notify you of these changes. You acknowledge that any messages, including any STOP or HELP requests, you send to a short code or telephone number we have changed may not be received and we will not be responsible for honoring requests made in such messages.
The wireless carriers supported by the Service are not liable for delayed or undelivered messages. You agree to provide us with a valid mobile number. If you get a new mobile number, you will need to sign up for the program with your new number.
To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the Service, any errors in such information, and/or any action you may or may not take in reliance on the information or Service.
We respect your right to privacy. Personal information that we collect from you in connection with the Service will be used by Salomon for the purposes of direct marketing, email / sms marketing services, product information releases, product promotions and to generate marketing insights. If you do not provide your personal information, we will not be able to include you in these direct marketing approaches.
To see how you may access your personal information, seek the correction of that information, complain about a breach of the Australian Privacy Principles and how complaints are handled, please see our Privacy Policy.